Manage Your Membership

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To submit a membership modification request, please complete the following process. All changes must be submitted through this portal.

You may request a 14 day complimentary freeze once per calendar year.
All membership cancellation requests require at least 30 days notice to process your request.
For more information on freeze and cancellation requests please read our terms and conditions.

Please enter the email address on your [solidcore] profile.

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Send me an email james.smith@gmail.com Send me a text (***) ***-7904 I already have a code

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Please enter the six digit code that was sent to you.

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Please select the membership you'd like to change.

I'm sorry, we can't find a membership associated with your account. Please contact solidcore@solidcore.co for assistance.

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Michael Smith - Monthly Dues / 12 Month Semi-Private Unlimited 134.10/month
Start Date: March 3, 2021
8 months remaining on contract Jason Smith - Semi-Private M2M Unlimited $149/month
Start Date: March 9, 2021, Month-to-Month
30-day cancellation notice required

Please review your options below and press 'submit' to modify your membership.

Michael Smith

$134.10/month
Start Date: March 3, 2021
8 months remaining on contract

What change are you requesting?

Please freeze my membership. You may request a 14 day complimentary freeze once per calendar year. If you require a longer freeze for medical reasons/injury, please complete the form and a member of our team will be in touch within 7 business days with next steps. Please cancel the membership.

Your membership cancellation must be submitted with 30 days notice from your next billing cycle. Our Client Experience team will follow-up within 7 business days to finalize your membership cancellation. Please be on the lookout for an email from solidcore@solidcore.co.
If your membership has a commitment, you may be subject to an early cancellation fee.
Please see our terms and conditions for additional details.
To request an upgrade or downgrade, please email solidcore@solidcore.co.

Your modification request has been submitted.
If you have any questions, please contact solidcore@solidcore.co.

Michael Smith

$134.10/month
Start Date: March 3, 2021
8 months remaining on contract
Cancellation fee is $268.20

Thank you for your request. A member of our team will contact you within 7 business days from the date of your submission to finalize your membership cancellation or freeze.